Top tips for Managers and Team Leaders

Be a good role model

Decompression; post-event team reviews

Seek advice after stressful events from trusted peers, use buddy systems for team members and/or a mentor:

Look out for signs of team stress. Early warning signs may include:

a) The Five Rs - a mnemonic to support relationships and psychosocial resilience

  • This is a map, and mnemonic device, for the five key actions that will help your leadership and daily team working
  • Remember to think about relationships, recognising distress, supporting reflection and self-awareness, supporting emotional regulation and building psychosocial resilience together

b) The four principles of “PIES” for support after trauma

    • The four principles of PIES come from experience in the military. They can help you to provide quick support soon after a trauma

c) Psychological First Aid (PFA, World Health Organisation 2020)- simple ordinary steps for everyone

    • Remember to look for signs of distress, listen and support, and consider further links and supports

    • Use good listening skills

Each service should have clearly defined pathways to more specialised help and care

  • Ensure access to occupational healthcare to enable staff in need to receive assessments of those needs
  • Create service level agreements with agencies, that ensure ease of access for certain staff, to timely and reliable GP, and specialist mental healthcare

Resources and references

Further support is available from NHS England.


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